What we collect

When you use this site, we may collect: your name or contact details (WhatsApp/Zalo) when you submit a quote inquiry or a scrap magnet submission; your email address if you subscribe to our newsletter; photos and details (weight, location) you submit with a scrap magnet listing; and standard technical data (such as IP address) used only for basic security purposes like rate-limiting abusive submissions.

Why we collect it

We use this information only to respond to your inquiry, provide a quote, process a scrap magnet submission, or send you the updates you subscribed to. We do not use your information for any other purpose.

How long we keep it

We keep inquiry and submission records for as long as needed to handle your request and for our internal business records. Newsletter subscriptions are kept until you ask to unsubscribe.

Who has access

Your information is only accessible to UNIVEX staff who need it to respond to you. We do not sell or share your information with third parties for marketing purposes.

Your choices

You can ask us to update, correct, or delete your information, or unsubscribe from our newsletter, at any time by contacting us via WhatsApp/Zalo or email. We will act on your request as soon as reasonably possible.

Security

Our site uses HTTPS encryption for all data submitted through forms. Submission endpoints are rate-limited to prevent abuse. Access to stored data is restricted to authorized staff through a password-protected admin system.

Questions

If you have any questions about this policy or how your information is handled, please contact us via the channels listed on this site.